Case Study - Customer Service and Lead Generation - As Electric as their Bicycles
Discover how Niekka Bicycles collaborated with Huotari AI to redefine the commuting experience.
- Client
- Niekka Bicycles
- Year
- Service
- AI Chatbot & CRM
Overview
As nature-lovers and cycling enthusiasts, Niekka Bicycles always strived to enhance the bond between riders and their journeys. Recognizing the importance of a personalized touch, they collaborated with Huotari AI to weave technology into this bond.
Reaching out early in their journey, Niekka aimed to incorporate a friendly AI that would resonate with their cyclist community. Huotari AI, embracing the challenge, aimed to deliver more than just technology - a bond strengthened by genuine care and understanding.
What we did
- Personalized Customer Service AI Chatbot
- Community-driven Lead Generation
- Intuitive CRM & Marketing Automation
Huotari AI truly understands the heartbeat of our community. Their expertise not only gave us a technological edge but also deepened our connection with our riders.
Managing Partner of Niekka Bicycles
- Enhanced User Interactions
- 34%
- Quicker Responses
- 10%
- Immediate AI Chatbot Feedback
- 1000ms
- Community Engagement Touchpoints
- 3